Vidanta Riviera Maya - Mayan Palace, Grand Mayan Puerto Morelos, Puerto Morelos - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Riviera Maya, Puerto Morelos, Mexico, 77536

Vidanta Riviera Maya - Mayan Palace, Grand Mayan is a 5-star spa hotel featuring luxurious accommodations with air conditioning and free Wi-Fi. Amenities include a Grand Pool Complex, diverse dining venues, and complimentary toiletries for guests.

Rooms & Amenities

Rooms at Vidanta Riviera Maya - Mayan Palace, Grand Mayan feature flat-screen TVs, dining areas, and coffee-making facilities. The air-conditioned suites include balconies and spacious layouts with multiple beds. Bathrooms are equipped with both a bath and shower.

Dining Options

Dining options include La Plaza Buffet, which is 0.8 miles away, and fine restaurants such as Tramonto and Gong Taste of Asia. The hotel also offers various bars for refreshments. Guests can enjoy local cuisine with diverse choices available on-site.

Leisure & Activities

Leisure activities at Vidanta Riviera Maya - Mayan Palace, Grand Mayan include access to the Mayan Water Complex, which is 0.5 miles from the property. Guests can relax by the pool, visit nearby beaches like Playa del Secreto, or explore local attractions. Dolphin Discovery Playa del Carmen Maroma is 3 miles away for family-friendly experiences.

Services & Transportation

The resort provides services such as a 24-hour front desk and on-site parking for guests. Nearby transport options are available to ensure convenience during stays. Punta Maroma, a notable beach destination, is located 2 miles from the hotel.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite

Max:

2 persons

Bed options:

2 Double beds

Shower

Bathtub

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Internet

Free parking

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Parking
Safe deposit box
24-hour reception

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Airport shuttle
Room service

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Beach access
Aqua park
Garden area
Spa & wellness center
Sauna
Jacuzzi

Room features

Air conditioning
Terrace
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Riviera Maya, Puerto Morelos, Mexico, 77536

Map view

Riviera Maya, Puerto Morelos, Mexico, 77536

City landmarks

Wedding chappel

2000 ft

Paradise Beach

2900 ft

Playa Paraiso Golf Course

3000 ft

Cirque du Soleil

3100 ft

Chapel

3400 ft

Galaxy

3400 ft

El Palenque Theater

3500 ft

Golf Course

Golf Club

3500 ft

Teatro Vidanta

3600 ft

Amusement Park

Mayan Water Complex

1.2 mi

Chetumal Puerto Juarez

Playa del Secreto Property Owners Assocation

1.2 mi

Beach

Playa del Secreto

1.4 mi

Harbor

Punta Maroma

1.9 mi

Maroma Beach

1.9 mi

Carretera Chetumal-Pto. Juárez Km. 503 + 200 El dorado Maroma Solidaridad Punta Maroma

Dolphin Discovery Playa del Carmen Maroma

3.0 mi

Beach

Playa Maroma

3.0 mi

Nearby

Golf Course

El Manglar Golf Course

1000 ft

Restaurants

Restaurant Del Lago

1300 ft

Carretera Federal Cancun-Playa del Carmen Km. 48 The Grand Mayan

Blue Fish

1500 ft

Km 48 Carr Fed Cancun Playa Del Carmen

Gong Taste of Asia

1700 ft

Mayan Palace Resort

Azur

2500 ft

Calle Carretera Federal Km 48

Reviews and Ratings

Feedback from previous guests about their experience

Luke

United States of America, March 2025

7.6/10

I had a good experience at Vidanta Riviera Maya, with the rooms being spacious and comfy, but I faced a couple of hitches with the service. The location was amazing, close to the beach and easy to explore the area. Dining was decent, although some meals were hit-or-miss, like those baked apples I just couldn't get enough of. Overall, a nice place, but there’s room for improvement.

Rooms

8.0

The room was spacious with a comfortable bed and beautiful views.

Service

6.0

Some service staff could be a bit slow to respond, which was frustrating at times.

Location

9.0

The resort's location was great, just a short walk to the beach and local shops.

Dining

7.0

Dining was hit-or-miss; loved the baked apples, but not every meal impressed me.

Facilities

8.0

Facilities were nice, with options for room service and even an airport shuttle.

John

United States of America, December 2024

7.0/10

My stay at Vidanta Riviera Maya was quite enjoyable overall. The spacious room had a beautiful view, but the limited dining options could be frustrating. I loved the gorgeous pool area, though I faced a few service delays at the bar. Overall, it’s a place I'd return to for the tranquility and beauty. 🌴😊

Rooms

8.0

The room was spacious, with a breathtaking view overlooking the ocean.

Service

6.0

While the staff were friendly, I did experience some delays with service, especially at the bar.

Location

9.0

The resort's location is stunning, right by the beach and surrounded by lush tropical gardens.

Dining

5.0

The dining options felt limited, especially for someone looking for variety in cuisine throughout the week.

Facilities

7.0

The pool area was magnificent, but I wish the room service could have been more prompt.

Stephen

United States of America, November 2024

7.0/10

My stay at Vidanta Riviera Maya was fantastic overall. The lush landscapes and beautiful pools were highlights, but the dining options sometimes fell short in variety. 🌴😎

Rooms

8.0

The room was spacious, featuring a private balcony with stunning views of the surrounding gardens.

Service

6.0

The staff was incredibly friendly and accommodating, though I experienced some delays in room service during peak hours.

Location

9.0

Located near Puerto Morelos, the resort offered easy access to both beautiful beaches and local attractions.

Dining

5.0

While the meals were delicious, I found the selection rather limited, which was a bit disappointing over a longer stay.

Facilities

7.0

The on-site amenities included several stunning pools and a well-equipped gym, but I was surprised there wasn't a complimentary airport shuttle.

Edward

United States of America, October 2024

7.2/10

My stay at Vidanta Riviera Maya - Mayan Palace was quite enjoyable. The lush surroundings and beautiful beachfront made for a serene atmosphere. However, I found the dining options a bit limited in variety, which was a slight disappointment.

Rooms

8.0

The suite was spacious and well-appointed, with stunning views of the ocean. I particularly appreciated the comfortable bed and luxurious toiletries.

Service

7.0

The staff were friendly and attentive. Although, there were moments when the room service took longer than expected.

Location

8.0

The resort is ideally situated near the beach, providing easy access to the beautiful shoreline. It’s a bit remote, making excursions a bit of a trip.

Dining

6.0

While the food was generally good, I wished there were more options available. The local jams at breakfast were a nice touch, but variety is key.

Facilities

7.0

The amenities were quite nice, especially the pool area. However, I did find the Wi-Fi connection to be inconsistent at times.

David

United States of America, October 2024

6.8/10

I had a pleasant stay at Vidanta Riviera Maya, but there were a few hiccups here and there. The rooms were beautifully designed but lacked a bit of attention regarding cleanliness. The dining options were fantastic, especially the seafood, but the service at times felt slow. Overall, it was a memorable getaway with some areas for improvement.

Rooms

6.0

The rooms were spacious and tastefully decorated, providing a comfortable atmosphere for relaxation, but I noticed they could have been cleaner upon arrival.

Service

5.0

While the staff was friendly and attentive, I did experience some delays in service during peak times, which was a little frustrating.

Location

8.0

The resort is located in a stunning area near the beach, making it easy to enjoy the beauty of the Caribbean, and it's a short ride from the airport.

Dining

7.0

Dining was a highlight for me, especially the fish dishes which were fresh and excellently prepared, but some evenings the wait for a table was longer than expected.

Facilities

8.0

The facilities were well-maintained with a great gym and lovely pools, and the availability of room service made relaxing even easier.